Privacy Notice

Information your visit provides us

When you browse this site, we automatically collect details about your connection and interaction with the pages. Your IP address, browser type, device characteristics, and the pages you access reach our servers. We record how long you spend on each section and which content paths you follow. If you use our contact form, we collect whatever information you choose to share—typically an email address and message. We also store small files called cookies on your device to enhance your browsing experience and understand which features visitors find useful.

How we store and handle what we learn

We retain the technical information from your visit for the purpose of improving this website’s usability and security. Visit data helps us identify which content is most valuable to readers and where to add clarity. If you send us a message through our contact form, we keep your email and message to respond to you and address any feedback or questions you raise. We may use this information to contact you only if you’ve indicated consent to do so.

We hold your data for as long as necessary to serve these purposes. Server logs and analytics records are typically retained for a limited period, while emails and messages in our support inbox remain stored until the conversation is complete. We do not share your personal information with third parties except when required by law or to service providers who support this website’s operation and are bound by confidentiality commitments.

Your control over personal data held by us

You have the right to know what information we hold about you and can request access to it by contacting us through the form on this website. You may request correction of any inaccurate data or ask for deletion, subject to our legal obligations. You can withdraw consent to receive communications from us at any time. If you’d like to manage cookies, your browser settings allow you to delete them or block future ones, though this may affect site functionality.

If you experience gambling-related difficulties, support is available. The National Gambling Helpline operates 24 hours daily and provides free, confidential advice. GamCare offers counselling and support programmes. The NHS runs specialist gambling clinics. Gamblers Anonymous provides peer support through local meetings. These organisations serve anyone affected by gambling harm, including family members and friends.

This notice may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting updates to this page. Your continued use of this site following any modifications indicates your acceptance of the revised notice.